When scheduling a telehealth exam with a medical provider in South Africa, patients have the option of scheduling a phone call or video visit. Both options offer some pretty great benefits, but one might be more appealing based on the specific needs of the patient. This guide compares the two types of visits to help you decide which option is best for your healthcare needs.
Most people conduct telehealth exams via mobile devices, such as smartphones. That means patients can speak with a doctor over the phone, in addition to arranging a video call. Phone calls offer some distinct benefits, including the preservation of cellular data, which can be depleted quicker during video visits. In the event you’re on a restricted household budget, you naturally want to expand your cellular data as far as it will go.
Telehealth phone calls are also highly convenient. If you have a health concern and aren’t in a suitable place to conduct a video call, a phone call is a wonderful alternative that allows you to access the important healthcare you need no matter where you are. The ability to conduct a phone call is also highly beneficial in case your phone camera is currently broken.
While there’s no denying the convenience of telehealth phone calls, there are some instances where a video call is for the best. When it comes to injuries, your doctor may want to visually assess healing, which can be performed during a video call. They may also want to investigate physical factors like swelling, coloration, or other symptoms. In this case, patients are encouraged to schedule video calls for a more comprehensive understanding of their wellness.
While it’s true that video calls do use more cellular data, keep in mind that most telemedicine exams only last about 15 to 20 minutes or less. As a result, it’s usually best to arrange a video call, especially if you’re contacting medical staff to discuss new symptoms or an emerging condition. A physician can assess physical aspects of illness, such as skin coloration, rashes, and other health issues. If you have questions about video visits, consult with your telehealth provider on which option is best for your current medical need or condition.
In most cases, patients are best served by video calls when it comes to telehealth exams. That way, you can feel certain of an accurate diagnosis, which is the first step to finding the right treatment for your needs.